There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

Withholding occurs when the SSA retains part of a monthly benefit payment until the overpayment debt is fully repaid.

The SSA confirmed that beneficiaries and my Social Security account holders will not be required to visit a field office.

AARP warned that steering people more toward its online identity proofing feature, SAP, will “exacerbate the agency’s ...

In regulatory filings made earlier this month, SSA had estimated that the planned requirements would result in over three million field office visits.

The agency did not have defined procedures to review nearly $2 billion in IT investments in fiscal 2024, a fact the GAO ...

In a significant policy reversal, the Social Security Administration (SSA) has confirmed it will not eliminate paper checks ...