A Longwood, Fla., woman holds some of the daily prescription medications she needs. Eleven states have created public boards to lower the cost of prescription medications, and more than a dozen others ...

Close-up of an angry patient pointing his finger at a doctor Physicians can take steps to reduce their risk of being sued by having a low threshold for discharging angry patients from their practice ...

Last week, I visited the American Museum of Natural History in New York with my kids. As I stared at one particular giant dinosaur, I thought to myself, "Hey, that's me!" Indeed, the magnificent ...

Calming angry or anxious patients who need dermatologic surgery requires carefully selected words and actions, according to a ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

The abrupt closing of a Cobb County medical clinic left several angry patients wondering how to get their medical records and their medications refilled. COBB COUNTY, Ga. — Channel 2's Ross Cavitt ...

A female nurse was stabbed several times with an ink pen by an angry patient, according to Worcester District Court documents. Loren Richard Rosenburg is the patient who is charged with stabbing a ...

Some patients who recently used Cleveland Clinic outpatient facilities are upset over new facility fee charges that have recently been added to their bills, according to a report in The Plain Dealer.

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

Forty years ago, I had my most angry professional moment. It happened at a weekly meeting that included all our faculty, staff, and trainees—about 200 people. A young and arrogant, not very bright, ...