Higher-frequency engagement within the first 30 days (nurse outreach, SMS, education, onboarding) is strongly associated with improved long-term persistence versus minimal early contact. Segmented ...

More and more health systems are understanding the value of an emerging frontier in patient engagement: Behavioral economics. In a HIMSS Learning Center webinar this week, Albert Chan, MD, chief of ...

Patient engagement is a clinical necessity in behavioral health care. Mental health treatment often requires long-term commitment, consistent communication and deep trust between providers and ...

With hundreds of patients completing treatment monthly, staff recognized an opportunity to strengthen follow-up capabilities. Discovery's alumni coordinators primarily were focused on providing ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Providers' ability to reach patients through digital platforms (texting, email and chat) ...

The best way to engage and attract customers is to get in tune with their behaviors and play off of them naturally. Sales these days is less about selling a product or service directly and more about ...