The software company’s new generative AI evaluation tool for CRM will help businesses choose the best LLM for a given job. Salesforce today announced a first-of-its-kind gen AI benchmark for CRM, ...

Customer Relationship Management (CRM) software is a key management solution for any business, large or small. CRM software providers help to gather all your customer information together, allowing ...

CRM software used within the nonprofit sector is designed to help organizations manage and grow their relationships with benefactors, organize outreach, and monitor activities. A CRM tool can improve ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...