London — HOTEL guests have strange requests. Consider the American who asked the concierge at the Four Seasons Hotel London for a dresser to help his wife through the many steps it takes to don a ...

One of the major hospitality companies on the Las Vegas Strip is laying off concierge staff in nearly all of its hotels, the Las Vegas Review-Journal reported. MGM Resorts confirmed the end of the ...

It never stops surprising me how often guests love to stop to chat about the “amazing coincidences” they experience while visiting Aspen, a place well traveled by the jet-set community. Often, usually ...

Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the line’s top accommodations, the Haven by Norwegian. The concierge desk enables guests and travel agents ...

Visit Anaheim, the city’s tourism arm that promotes the Convention Center, recently rolled out a digital concierge desk for conventiongoers. The touch-screen display allows visitors to make restaurant ...