For years, online shoppers became accustomed to a simple expectation: if an item didn’t fit, wasn’t the right color or simply wasn’t what they expected, sending it back was often free and relatively ...

CHARLOTTE, N.C., May 05, 2026--(BUSINESS WIRE)--New consumer research from Minty, the first cashback and rewards app on ChatGPT, challenges gloomy consumer spending narratives. Its new study reveals ...

CivicScience has the world’s largest proprietary database of real-time declared intent, allowing brands to activate ...

Each year, consumers spend the holiday season enjoying time-honored traditions, from cookie-baking and caroling to parades and party-hopping. Before the festivities, however, many of those consumers ...

Consumers are grocery shopping online to beat the stress of heading into stores, but remain skeptical of apps and websites to purchase fresh foods, including meat, bakery items, and produce, Alexandra ...

Artificial intelligence is becoming an everyday shopping companion, helping consumers research products, compare options and make decisions. But as AI plays a larger role in product discovery, with ...

On its most recent weekly US Consumer Survey Insights report, Coresight Research analyzed what pharmacies consumers are shopping at the most, what they are purchasing and how that compares to overall ...

Consumers remain extremely concerned about inflation and the higher prices of products and services, with many gravitating to online retailers that make personalized offers with the best deals and ...

Ready for some holiday shopping? The average consumer is expected to buy more this year. An early holiday shopping report is forecasting a moderate increase in retail sales, as consumers continue to ...

Forbes contributors publish independent expert analyses and insights. I write about retail and the forces that are redefining shopping. It’s not even Halloween yet, but consumers already have ...

2024 was all about value, deals and social commerce, but 2025 will make a pivot and focus more on artificial intelligence (AI)-driven shopping, hyper-personalization and stacking savings. Here’s how ...