Energy complaints taken on by the industry ombudsman surged by 16% in the first half of 2026 as billing concerns disputes soared amid pressures on household finances, the latest figures have shown.

British consumers are increasingly making complaints about their energy bills as the cost of living is expected to rise later this year. Fresh data from the Energy Ombudsman reveals a 16 per cent jump ...

The Consumer Financial Protection Bureau on Thursday announced major changes to its consumer complaint portal as part of an ongoing effort to reduce the number of AI-generated and duplicative ...

The average annual energy bill is forecast to rise by 4pc to £1,729 from Oct 1 - golero/E+ Customer complaints about energy suppliers have soared as rising bills pile pressure on households. The ...

With consumer complaints skyrocketing, the Consumer Financial Protection Bureau said Friday that it will no longer publish complaint narratives, which have long been a sore spot for industry groups.