pptx, 1.59 MB jpg, 235.53 KB jpg, 235.68 KB jpg, 154.74 KB This is a 19-slide PowerPoint presentation which covers the whole of the second of 4 parts of Business Level 2, Unit 4 - Principles of ...
The Powerpoints for all learning aims (A,B & C) for Unit 14: Investigating customer service (including activities). Workbooks with activities for all learning aims (one workbook for learning aim A & B ...