Launching with Talkdesk’s bold new logo and tagline, Workspace enables unprecedented customization, personalization and extensibility to make it your contact center Talkdesk Workspace unifies all ...

Aurora Mobile Limited (NASDAQ: JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and ...

Launched in October, Google Workspace is an enterprise suite for applications including Gmail, Meet, Drive, and Sheets, software that can be useful for businesses currently adopting work from home or ...

Google Cloud unveils three huge AI and generative AI launches, including a new security toolkit, an AI customer engagement suite and the integration of Google Gemini AI into Workspace. Google Cloud ...

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 ...

Google Cloud said today it’s expanding its leadership in the world of artificial intelligence agents with a new set of generative AI models that are specifically targeted at customer engagement ...

New integration enables Google Cloud customers to query, analyze, and act on Dialpad’s conversation intelligence across Gemini Enterprise and Google Workspace, helping turn customer interactions into ...

Kustomer redefines the future of customer experience by recognizing leaders from Everlane, Vuori, Fanatics, Justworks, Grafana, HexClad and more, who empower human agents with AI, establishing a new ...