New research suggests that a respectful and formal approach is the most effective at ensuring a fast response when ...

However, patient portal messaging isn’t without problems. A growing body of research suggests that people from traditionally ...

A new study suggests that a patient’s writing style may impact the chance of getting a response from the doctor in the ...

Portal messages have become a routine way for patients to communicate with their health care teams. But a new study from ...

Don't be surprised if your doctors start writing you overly friendly messages. They could be getting some help from artificial intelligence. New AI tools are helping doctors communicate with their ...

New artificial intelligence (AI) tools are helping doctors communicate with their patients, some by answering messages and others by taking notes during exams. It's been 15 months since OpenAI ...