Emotional labor refers to controlling one’s emotions to carry out the demands of one’s job. For example, a nurse may have to soothe a sick patient while being berated with demands. A waiter may have ...

Emotional labor is the silent load that weighs women down—and too often, it’s completely invisible to the person you’re in love with. You’re the one who remembers the birthdays, smooths over arguments ...

Everyone expends emotional labor to some degree, but it affects certain types of people more than others. How much energy do you and your people spend showing emotions? Or, on hiding them? For example ...

The invisible work of emotional labor and self-regulation is critical for success in today’s collaborative and customer-driven landscape. Yet, it is also one of the hardest parts of any job. It’s time ...

Laura Danger is an expert on weaponized incompetence and has been interviewed by several outlets. Her book "No More Mediocre" is a guide to dismantling inequitable relationship dynamics. This is an ...

Tension: We value reciprocal relationships while quietly resenting the people who actually maintain them through invisible, persistent effort. Noise: Self-help culture frames relational maintenance as ...

Too many women have normalized taking on the emotional labor of their relationships, friendships, and families for the sake of maintaining everyone else’s peace, but it’s costing their own. Women, and ...

Tension: Remote work promised efficiency but created invisible demands that drain us without clear language to describe what we’re experiencing. Noise: Productivity debates and work-from-home culture ...

Can you see yourself in one of these scenarios, or a similar one? If so, you’re spending what’s called “emotional labor.” What is emotional labor? How does it affect you and your people? And how can ...