You start in the bus with zombies all over you. Take the ammo, but do not shoot zombies unless they are about to attack you (waste of ammo). Wait for the bus to fall over, and then you can return to ...

Head downstairs and follow the marker to the closet where the professor (NPC) is hiding. Once you have that section down, you may equip and explore your inventory normally. In the storeroom where you ...

Kennedy's partner in crime-fighting: the delightfully alliterated, Helena Harper. She'll be buddying up with the new rugged Leon throughout Resident Evil 6 — and we suspect there'll be some kind of ...