Costco is facing a new lawsuit over its online shipping fee claims. (Bigstock Photo / Dennizn) A new lawsuit accuses Costco Wholesale of misleading online shoppers by implying it offers free shipping ...

Shoppers who buy shoes online are a fairly demanding consumer cohort. According to an AlixPartners 2025 U.S. Consumer and Executive Home Delivery survey, 30 percent of consumers will shop elsewhere if ...

Shoe purchases, along with apparel, remain the most returned items by category.

Remember that package you ordered last week? It should be arriving any day now. After years of priming us to expect speedy deliveries, the ever-growing e-commerce economy is weaning us off them—and no ...

Returning stuff you buy online is about to get really expensive. You know how sometimes you’re the jerk? Maybe you’re a little aggressive with a lane change to make your exit on the highway. Or you ...

Most of us are familiar with that all-too-common shipping gimmick seen on eCommerce sites nationwide: Free shipping if you purchase enough items to meet a specific cost threshold. While this sort of ...