Freshdesk, a provider of customer engagement software, yesterday unveiled the Freshdesk Marketplace, a digital store where companies can shop for third-party apps to boost the capabilities of their ...

Freshdesk announced today that it has updated its Android and iOS apps with new features to allow its users to easily respond to customer support issues on Twitter. The company’s apps now include a ...

Freshdesk, which offers customer support software, is today launching Hotline.io, an in-app, real-time messaging service. In an interview, Freshdesk president Dilawar Syed said he hopes Hotline.io ...

One of the key complaints from iOS developers is they can't directly respond to feedback from their users. Instead, this situation typically ends in one star iTunes reviews, even when the issue could ...

Freshdesk, a provider of customer support software, announced today the launch of an official iOS app that helps support agents resolve issues on the go. The new iOS app from Freshdesk allows support ...

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Cloud-based help-desk-software developer Freshdesk announced that its new In-Sync Facebook application is integrated with the social network, allowing its users to synchronize their customer-service ...

Seeking to enhance your customer support experience? Mobile apps for help desks empower support teams with the capability to handle tickets and address problems on the go. Explore our top mobile ...

Christiana Jolaoso-Oloyede writes for media publications, B2B brands and nonprofits. Using her research, analytical and writing skills from her training as a lawyer, she focuses on garnering accurate ...

Leading cloud-based customer engagement software maker Freshdesk is constantly innovating to stay ahead of the curve in a highly competitive field. The latest is a marketplace for customer support ...