As the holiday season approaches, 44% of managers in retail, hospitality and food service say they’re planning to hire more seasonal workers this year, according to an Oct. 3 report from Axonify.

To be effective safety leaders, front-line managers need the knowledge and confidence to deliver and implement safety training in their organizations. They also need the support and "buy-in" from both ...

In industries like retail, hospitality and manufacturing, which rely predominantly on hourly workers, high turnover remains a prevailing obstacle to business success. Yet many employees neglect a ...

Front-line workers are the face of many brands and the engine of operations. Yet, we’re facing a critical issue that I believe threatens the foundation of businesses: front-line employee disengagement ...

Managers can have as big an impact on a person’s mental health as their spouse, according to research from The Workforce Institute at UKG. That’s not surprising when you consider how much time people ...

Managers and front-line workers alike are reporting a lack of workforce change readiness and a surge in workplace psychosocial risks, according to a Dec. 5 report from meQuilibrium. HR executives had ...

I recently read a Gallup article with a provocative title: “When Good Frontline Workers Make Bad Supervisors.” It surprised me. Not because the risk isn’t real, but because I’ve seen the opposite ...

Sales organizations love to talk about productivity, artificial intelligence, and automation. But when performance stalls, many leaders instinctively add more responsibilities to the frontline manager ...

If human resource personnel are serious about business impact, they should take these four steps to help frontline managers make better people decisions. Traditional HR tech fails because it doesn’t ...

The University of Delaware’s Division of Professional and Continuing Studies (UD PCS) will launch its Frontline Manager program on Sept. 16. This 10-week, in-person course is designed to help emerging ...