We're faced with many choices in the world today. We're all built with the instinct for fight or flight when faced with confrontation. A bully can gain courage if you don't have to meet in person.

One of the biggest dilemmas for us Caretakers is our tendency to be passive. And we have a lot of beliefs that really reinforce that passivity, such as: Always be nice, don’t ever hurt anyone else’s ...

Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...