A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

Exclusive: The movie service is also adding access to premium formats like Imax, while planning to sunset its physical card. Mike Sorrentino is a Senior Editor for Mobile, covering phones, texting ...

How to deploy osTicket to serve your business as a powerful help desk system Your email has been sent If your business develops software and/or services, you probably ...

Trezor is alerting users about a phishing campaign that abuses its automated support system to send deceptive emails from its official platform. The company's support site allows anyone to open a ...

Over 250 popular musicians — including Billie Eilish, Green Day and Dave Matthews — signed a letter Thursday urging the Senate Commerce Committee to support a bill that aims to reform the live-event ...