With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...

A 'misleading' radio advert which claimed installing a smart meter could save consumers an average of 354 kilowatt hours (kWh) a year has been banned. 6 March 2019 2020 target for smart meter roll-out ...

A report from the National Audit Office (NAO) has found that energy suppliers are not meeting existing demand for smart meters. While smart meters offer the potential for the National Grid to identify ...