CEDAR RAPIDS — Educators are seeing fewer disruptive behaviors in the classroom and improved academic outcomes with the implementation of a new training focused on strengthening the teacher-child ...

Technology vendors today are bringing customer interaction analytics systems and agent coaching/training systems together to identify problems during interactions and then guide agents in real time to ...

Recruits walked the streets Thursday with senior officers to get training on what to do when they arrive on the scene of a crime and find themselves tackling issues that relate directly to mental ...

In an effort to repair trust between Texas citizens and law enforcement, all high school students in the state must take a class and watch a 16-minute training video that guides them on how to behave ...