Salesforce on Tuesday announced a new service that aims to help B2C and B2B companies build and customize loyalty programs. Built on the Customer 360 Platform, Salesforce said its new Loyalty ...

TORONTO--(BUSINESS WIRE)--Customer loyalty is big business and getting bigger. The new research report “Loyalty Big Picture,” from global loyalty expert LoyaltyOne, found that the total 2019 customer ...

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. Technology has attracted a new generation of consumers to ...

It just got a whole lot easier to launch a loyalty program for your customers, as Salesforce has announced a new product that will help you make customer retention a serious priority. While acquiring ...

In this week's CX newsbyte, acquisitions from Pega, Mailchimp and Verve, an update from Salesforce. All that and more from the world of customer experience. Pegasystems, which provides customer ...

FRISCO, Texas--(BUSINESS WIRE)--Brierley, a leading customer data and engagement platform, today announced it was recognized in Gartner’s July 2020 Market Guide for Loyalty Management as a loyalty ...

We are at a watershed moment in retail, consumer goods, manufacturing, travel and hospitality, and any business that thrives on customer loyalty. During the pandemic, consumers all around the world ...

Berkot’s Super Foods will implement Birdzi’s comprehensive customer intelligence and engagement system across its 17 grocery locations in Wisconsin and Illinois. Birdzi’s features include analytics ...

In today's fast-paced world, QSRs have become a staple for many consumers seeking convenient and affordable meals. To foster customer loyalty and drive repeat business, these restaurants have ...

Phoenix: "It seems to me that clients are more loyal than your research indicates," said Jim during the Q&A following my speech. "Why aren't clients changing advisors if they're so dissatisfied?" As I ...

Loyalty accounts are big business, and hackers and fraudsters are increasingly zeroing in on a potential goldmine. According to one study, the global market for loyalty management is set to grow at an ...