If someone cannot provide identification, residents should treat that as a major red flag.

National Grid is apologizing to one of its customers who has received dozens of bills meant for others. She contacted 2 On Your Side because she felt the bills she was sent also contained information ...

A Malden, Massachusetts woman said National Grid took more than $28,000 out of her bank account for a gas bill that she didn't owe. The utility company said it could take up to ten days to fix the ...

National Grid delivers electricity and natural gas to more than 20 million people across New York and Massachusetts. Created By Brownstoner Colder weather often means higher heating bills, but there ...