Modern society is riddled with examples of how poor communication can lead to confusion and chaos. Poor communication has become the standard in society, and many people have never been taught what ...

Communication problems within a business are not unusual. The good news is that they can be fixed with discipline and attention. As the owner of a media production and communications consulting ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...

While companies invest heavily in benefits, leadership development and engagement programs, they consistently overlook the foundational behavior that determines whether those investments succeed or ...

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

Professor and Director of the Stoneygate Centre for Excellence in Empathic Healthcare, University of Leicester Patients’ lives are being put at risk by poor communication from healthcare professionals ...