Over the past few years, we have seen many of our data center clients shift to more modular one-size-fits-all designs that can be rapidly and repeatedly deployed across all sites in their portfolios.

ResultsCX is backed by ChrysCapital, a $6 billion AUM India-based private equity firm. A highly experienced investor in the Enterprise Technology space, ChrysCapital has successfully invested in ...

Hamid Farooqui is a serial entrepreneur, co-founder and CEO of experience management company Sogolytics, and CTO of K12 Insight. Deep into the pandemic, many companies were struggling to cover their ...

Great CX requires customer-centricity in business processes and a lot of great data-driven execution. “Customer Experience Is Today's Business Benchmark,” as per Forbes. The art of crafting an awesome ...

In the intricate world of finance, there are a myriad of challenges influencing how financial organisations operate and serve customer needs. The emergence of challenger brands, new regulations like ...

The first big shift is from capacity to outcomes. Clients are rightly less impressed by volume promises and more focused on ...

Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, today announced that Talkdesk CX Cloud™, its AI-powered cloud contact center platform, has achieved Federal Risk and ...

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as an ...

Companies are constantly navigating between thriving and surviving as every year brings new market challenges. Sustaining an unrelenting focus on the customer experience (CX) is the key to ...