Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers with over 20 years of experience managing a remote U.S.-based workforce, announces today that it ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

New administrative functionality improves handle time, session start times, and implementation times to improve time to value without impeding security New features simplify user management, improve ...

There are reports by both Windows 11 and Windows 10 PC users whereby after installing a recent Windows update, they cannot start Remote Desktop Services on their ...

While connecting to a Windows Server remotely, if you get Remote Desktop services is currently busy error, here is what you can do to get rid of this problem. This problem mainly appears when there ...

In my previous post titled Windows 2008 R2 Remote Desktop Services (RDS) (1 of 2) where I covered Understanding and Deploying RDS, I gave an intro to RDS as well as the basic installation of the ...

America’s Remote Help Desk has been selected as one of the “Best Places to Work” in the 2013 February edition of . The award recognizes the achievement of ARHD’s company culture and their employee ...

magazine for the sixth time in nine years. The Future 50 program recognized the 50 fastest-growing companies in the Greater Baltimore area based on employee and revenue growth. ARHD was recognized in ...