“Shared services” is a term defining an operational philosophy that involves centralizing those administrative functions of a company that were once performed in separate divisions or locations.

The shared services market is growing quickly. US and European firms are either expanding their existing shared service centers (also referred to as “Global in-house Centers” (GICs)) or building new ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Small businesses often struggle with diverse operational demands like bookkeeping, payroll ...

I announced in May 2010 that I would be writing a series on nonprofit back-office integrations or what these organizations refer to as Shared Service Alliances. In my first posting on this topic I ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Holly Cummins discusses why "nothing is new ...

We hear a lot of talk about enterprises moving IT toward a shared-services model. That raises the question: Where do they think they’re going? Roughly speaking, moving to a shared-services model means ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...

Companies continue to evaluate ways of increasing their operational efficiency while providing meaningful services to their internal stakeholders. These enterprises have used a variety of strategies ...

What’s beneath all the buzz about shared services? While working with the IT leadership of a large services company, I found everyone enthusiastic about the concept of shared services. Mary, the ...

This is my third posting in a series on shared services alliances in the nonprofit sector. Too often when we talk about strategic restructuring we discuss only merger models; but there are a wide ...