Incorporating AI agents as autonomous learning assistants in training programs boosts user engagement and information retention with the right approach. Building trust in AI technology with ...

Chatbots can make quick work of routine e-commerce customer service tasks and information retrieval. Sephora’s Smart Skin Scan, for example, provides personalized product recommendations, while Lowe’s ...

Imagine this: a potential customer visits your website late at night with a pressing question. There’s no one available to assist, and they leave, frustrated, never to return. Now, picture the same ...

EXL, a global data and AI company, has launched its Code Harbor™ and Smart Agent Assist™ solutions in the new AI Agents and Tools category of AWS Marketplace. This enables customers to easily discover ...

Researchers at Meta, the University of Chicago, and UC Berkeley have developed a new framework that addresses the high costs, infrastructure complexity, and unreliable feedback associated with using ...