The ICSC’s survey adds to the evidence that e-commerce means higher levels of returns. A great majority of consumers who purposely over-order online are shopping for apparel: 87% of those surveyed ...

While online shopping has been a boon to many businesses, in-store returns are proving a crushing burden for retailers. At the same time, retailers aren’t capitalizing on what has been characterized ...

Ryder System, a leading supply chain, transportation and fleet management solutions company, has released its 10th annual e-commerce report evaluating sentiment among U.S. online shoppers, their ...

Nearly 39% of consumers return an item purchased online “at least” once a month, according to a recent Narvar survey of over 1,900 consumers. On average, customer returns cost companies between $25 ...

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), ...

If that lipstick shade is way off or a new serum triggers irritation, the Sephora return policy can be a lifesaver. The good news: Sephora still lets you return most new or gently used products within ...

Spread the love“`html Product returns are an inevitable part of the e-commerce landscape, but they don’t have to be a burden. In fact, many businesses are discovering innovative ways to reduce product ...