business world as well as through a range of practical activities. for reflection, which enable you to judge internally and interact externally. • Spotlights in every chapter, which briefly illustrate ...

The Journal of Personal Selling and Sales Management, Vol. 39, No. 4, Special Issue: Fostering International Collaboration in Sales Research (December 2019), pp. 334-351 (18 pages) As more ...

In our increasingly interconnected business world, borders have become little more than lines on a map. We launch products in dozens of countries, collaborate with colleagues from five different time ...

In last month’s article on the subject, we explored the importance of understanding cross-cultural communication nuances through the lens of ‘Abena Paris’ (as we now refer to her) and her frustrating ...

Empathy is a vital tool to communicate, collaborate and create with colleagues or customers from other cultures by overcoming cross-cultural barriers. Empathy—understanding how others feel—is ...

The understanding of cross-cultural differences and how to manage them is critical to effective management in the international and multi-cultural business organizational environment. Cross-cultural ...

Cross–cultural communication requires a knowledge of how culturally different people groups communicate with each other. The study of other languages helps us understand what people and societies have ...

While it is not known whether or not discrimination is on the rise, it is clear that there is a greater need for cross-cultural competence, writes Kathy Jia You can save this article by registering ...