Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer support via next-gen agentic AI
SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...
Zoom (ZM) has released Virtual Agent 3.0, which it said has an improved and expanded set of artificial intelligence capabilities to resolve customer issues, seamlessly hand off to human agents, and ...
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How to Use Zoom's AI Meeting Summary
In a world of virtual calls, brainstorming and fast-paced work, I use Zoom's AI Companion to capture my message and keep me and my team informed -- particularly for those who, like me, struggle with ...
Zoom's latest update for the Quest platform is giving users a unique experience that transforms them into a Meta Avatar version of themselves for their next video call in the virtual reality world.
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