The attitude and customer service skills of wait staff significantly influence how customers view a restaurant. Generally, waiters and waitresses are the face of a restaurant and the quality of ...

A server started an intense debate when they secretly served a woman they thought was pregnant virgin drinks. Apparently, the server was waiting on a group of women and overheard one of them talking ...

Like a team leader on a project, the lead waiter in a restaurant adds a layer of accountability, support and knowledge for less-experienced staff. Working as a peer of the waitstaff, rather than as a ...