Clearly there is untold business value if organizations can get beyond buzzwords and ChatGPT chatbots to the real promise of agentic AI—but how? Agentic AI is the newest innovation buzzword in legal ...

Have you ever found yourself wishing for a chatbot that could do more than just answer basic questions—a tool that could seamlessly integrate with your existing business or personal systems, automate ...

Karan Sharma is a digital commerce expert and the co-founder at Kinex Media Inc, a creative digital agency in Toronto. Just imagine what would have happened if a time traveler had handed a lighter to ...

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...

You're probably familiar with chatbots because you've used them in some form within your business's digital presence, or you’ve at least interacted with one at some point in your own customer journey.