Q: Why must healthcare organizations consider an alternative workforce management model in the current state? Endsley: The answer lies in the rapidly changing workforce. According to Forbes, ...
UKG, a leading global AI platform unifying HR, pay, and workforce management, has unveiled its three annual predictions that will impact work, leaders, and employees globally in the coming year. These ...
There are significant benefits to creating a cross-functional workforce governance model that both promotes trusted employee relationships and enables a collaborative approach, said Kathye Habig ...
Runar Reistrup is the CEO of YunoJuno, a leading freelancer management platform that connects businesses with top-tier contractor talent. The global labor market is shifting dramatically, with a surge ...
Today’s field service and asset managers understand the challenges of running a large and complex workforce and asset portfolio. The ability to drive continuous improvements is essential to success.
Today's technology advancements and competitive landscape urge companies to digitize traditional business processes. A unified workforce management system consolidates the tools needed to maintain a ...
With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...
Across the federal government, employees are facing unprecedented levels of change. Government personnel continue to play critical roles in addressing our nation's greatest challenges: recovering from ...
Managing a workforce of call center agents around the world in the new hybrid working environment called for a change of approach. Agent engagement and empowerment, simplifying the coaching process, ...
“With the workplace changing faster than ever, leaders can no longer afford to read and react. They need to use the workforce data and insights they have to anticipate what’s next and adapt quickly to ...
UKG Reveals 2026 Trends Reshaping the Workforce: AI Without Trust Fails, Talent Models Must Flex, and the Employee Enablement Era Begins UKG, a leading global AI platform unifying HR, pay, and ...