Zendesk, a sleek, web-based help desk provider behind companies like Twitter and Groupon has officially launched into the Enterprise space with customer support solutions, tailored to large ...

The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. We may receive a commission from our partners if you click on a link to review or ...

Zendesk on Wednesday unveiled an extensively reworked version of its online help-desk software, in a bid to shove aside competition from the likes of Salesforce.com’s Desk.com and Freshdesk. The “new ...

Zendesk is reinventing the CRM landscape by transitioning from traditional SaaS to an AI-driven, outcome-based model.

Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, ...

With an early start in cloud-based customer service software, Zendesk has built a strong following among startups and mostly smaller companies that use its software to manage their customer service ...

Zendesk on Wednesday unveiled an extensively reworked version of its online help-desk software, in a bid to shove aside competition from the likes of Salesforce.com’s Desk.com and Freshdesk. The “new ...

Zendesk stock has soared since its IPO last May. Can it keep climbing, or is it ripe for a correction? What Zendesk does Zendesk help desk software allows companies to manage customer service issues ...

Zendesk Inc., a major provider of customer service and sales software, will be acquired by an investor consortium for $10.2 billion. Zendesk announced the acquisition this morning. The investor ...