Reports that the tech giant is taking user data through its best known business software to train its AIs follows a global crash on Monday.

Microsoft’s use of so-called ‘Connected Experiences’ has come under scrutiny following claims it collected user-generated content to train its AI models. The latest claims stem from an X post by @nixCraft, who accuses Microsoft of turning on an opt-out feature that automatically scrapes Word and Excel documents for AI training.

Microsoft has responded to claims that it has quietly switched on an 'opt-out' feature that enables the scraping of Word and Excel files for AI training.