IHG Hotels & Resorts showcased its interest in innovative guest engagement technologies at SXSW Sydney 2024 with the unveiling of its “Mind Lobby.” This experimental activation utilized eye-tracking ...

Revinate has became hospitality’s first data activation platform with the global launch of Revinate Pathways, Revinate Vault, ...

The most expensive technology problem in a hotel may not be a system that doesn’t work. It may be the employees who must work ...

When the underlying sentiment call was wrong because of a cultural misread, the hotel’s response compounds the original misunderstanding rather than correcting it — sometimes visibly, in a public ...

In the Spotlight, Viewpoints Comments Off on Why the In-Room TV Now Reflects a Hotel’s Entire Technology Stack The in-room TV reflects the broader system behind it. It surfaces the quality of the ...

One of the more interesting questions facing foodservice operators today is whether every food program actually requires a traditional kitchen. Hotels want to offer quality meals around the clock ...

ROH, a payments management platform developed specifically for the hospitality sector, has reportedly closed a $9.2 million funding round. The round was led by Highgate Technology Ventures—the venture ...

iVvy, a global venue and event management software platform, and Lightwave, a smart lighting, power, and heating technology company, have announced a partnership that connects event scheduling ...

The growth highlights the success of the collaboration over the past 12 months at Arizona Grand Resort & Spa and Casa Loma Beach Resort, with Marc & Rose Hospitality now planning to roll out the IRIS ...

If your hotel group is considering developing its own check-in software, choosing the right hardware partner should be part ...

Marriott International is accelerating one of the most ambitious technology overhauls in its history, committing $1.1 billion in investment spending in 2026, with more than one-third directed toward ...

InterContinental Hotels Group (IHG), a global leader in the hotel industry, and Google Cloud are extending a partnership aimed at enhancing customer experiences within the IHG One Rewards mobile app.