"Solve a problem the industry actually has — and prove people will buy the answer, before you fall in love with building it," ...

The insurtech's co-founder also warns against confusing novelty with value. "Insurance buyers do not need more technology for technology's sake." ...

With rising climate peril severity and frequency, insurance risk data providers point to the technology's improved capability ...

Virtual and mixed reality still have value for internal use and customer experience, even if other industries are moving on, ...

Nirmitee Shah, general manager of financial and professional services at Scale AI, describes the industry's slow and careful ...

Travelers made a major bet on AI when it committed to developing its own in-house large language model, TravelersLLM. CTO ...

Employers are increasingly exploring lifestyle spending accounts as a way to deliver health and wellness flexibility to a ...

Insurance has been an underperforming industry that resists tech disruption, according to a McKinsey report. However, insurers are finding the technology enables them to cover more risks, and do so ...

As more policyholders shop around, insurers are applying AI in many ways to entice them to stay, executives from LexisNexis, ...

As more Americans turn to GLP-1 medications for weight loss, employers are weighing the benefits of coverage against rising ...

As the insurance industry races to make the best use of AI, some areas of caution are emerging. Unlock this article and get ...

Insurance companies are unknowingly turning away customers when technology fails both the applicant and the human handling ...