America’s 911 System Is Dangerously Out of Date

The United States has let our 911 emergency response system languish for decades, failing to make the necessary investments ...
WAPT

JPD asks public to use 911 for emergency, non-emergency calls amid phone system issues

Jackson Police are asking the public to use 911 for both emergency and non-emergency calls until further notice because of ...
WAPT

Jackson police say non-emergency phone lines are back up after technical issue

Jackson police say the technical issue that disrupted the department’s non-emergency phone numbers has been resolved. JPD ...
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Onondaga County launches AI tool to help 911 center dispatchers handle calls

Onondaga, N.Y. - The Onondaga County 911 Center - which handles about 500,000 calls a year - will be launching two new tools to help dispatchers and callers. One connects non-emergency callers to an ...