Frost & Sullivan is pleased to announce that Chunghwa Telecom has received the 2026 Taiwanese Customer Value Leadership Recognition in the AI-powered customer services industry for its outstanding ...

Automating routine interactions can lower operating costs, while delivering faster resolutions and more personalized ...

Global Enterprise Financial, Inc. has introduced GEF One, a technology and financial-services access platform designed ...

Palantir Technologies Inc (NYSE:PLTR) received a higher $250 UBS price target as demand outstrips capacity, with management ...

As rates hover near 7%, lenders face retention leakage, TSR and TCPA limits and HPPA pathways that define who can contact ...

A US financial firm terminated its entire Indian customer support team of 80 employees during a brief five-minute Google Meet ...

Consumers exhibit a significant trust deficit in autonomous AI for financial decisions, despite growing interest in AI-enabled finance tools.

The infrastructure is in place. The consumer demand is unmistakable. What's left is the hard, essential work of turning data ...

A US firm fired 80 Indian employees on a brief 5-minute call. Devastated staffer’s viral post sparked debate. | Trending ...

Islam Azzam, Chairperson of the Financial Regulatory Authority (FRA), has issued a decision requiring companies licensed to ...

Revolut suffers data breach exposing customer passports, Bitcoin records, and selfies. Hackers threaten daily data dumps ...

WealthStage unifies trusted customer intelligence with wealth, lifestage, and real-time signals to help marketers engage with the right households to drive tangible resultsNEW YORK, Sept. 16, 2026 ...