New consumer survey also shows shoppers heading to brick-and-mortar stores.

Loyalty programs need to be more focused on immediate and functional rewards. Between a tougher economy and consumer demand ...

Marketers relying solely on age, gender and postcode may be missing what really drives Australians, according to new research ...

BankSouth Mortgage appoints Erin Dee as SVP and chief innovation officer, focusing on AI and operations as its targets $2B in ...

Coltrain Onsite Fleet Care which offers mobile maintenance and repair services for medium- and heavy-duty truck fleets, aims ...

Orion S.A. ( OEC) Q2 2026 Earnings Call August 6, 2026 8:30 AM EDT It is now my pleasure to introduce Mr. Chris Kapsch, Vice President of Investor Relations. Please go ahead.

Having started out as a solicitor before spending seven years at PrettyLittleThing and later helping scale Adanola, Melissa ...

RAIL Briefing brings you the most important stories, analysis of the biggest issues and critical scrutiny from leading ...

Customer experience (CX) management is rapidly evolving through five distinct phases. The initial "Survey Era" provided ...

Five9 finds 96% of decision-makers say their handoffs preserve context. 83% of customers say they have to repeat themselves ...