Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

Simple menus win because they reduce operational complexity, labor training and inventory sprawl; improve consistency, speed ...

Three major fast food chains unveiled exciting new offerings this week, giving customers fresh reasons to visit. Wendy's ...

KFC launched a new restaurant, KFC Saucy! The focus of the new concept restaurant was tenders and a lineup of 11 delicious ...

Fast food giant Yum! Brands will have a new CEO later this year, when CFO Chris Turner will take over the top job from the retiring David Gibbs.

The ACSI 2025 report found challenger brands on the march, sector leaders on the defensive, and Starbucks showing surprising ...

Yum! Brands announced Tuesday that CFO Chris Turner will move up to CEO, effective October 1. He will succeed David Gibbs, who announced his retirement earlier this year after 37 years with the ...

From Pot Noodles to Waitrose meal deals, former chef Becca Stock has built a vast following for her exhaustive reviews of convenience food ...

The war for dominance in the fried chicken market in the United Kingdom is intensifying. KFC, one of the most iconic brands ...