Agora’s comprehensive Conversational AI platform eliminates high-stakes production hurdles by unifying three core technologies into a single, high-performance stack: Agent Studio: A visual, no-code ...

Agora (NASDAQ: API), a global leader in real-time engagement, today unveiled its Conversational AI Agent solutions for Customer Service and Sales ...

Marking an important step in facilitating safe travel for passengers during the current operational situation in the region ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

The FCC is also considering a rule that would require companies to tell customers when their call is being handled outside the U.S. and allow callers to transfer to a U.S. center.