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Shake Shack is reiterated as a buy, driven by robust, traffic-led same-store sales and accelerating digital growth. The company's digital sales surged 34.3% y/y, now comprising ~41% of Shack sales, ...

Does Shake Shack penalize customers for not tipping? That’s what a viral TikTok video with millions of views on claims. On Aug. 8, user B.D. Powell alleged that a Shake Shack located inside Salt Lake ...

Shake Shack is having a busy month as it opens 11 new locations this August, including four restaurants on the same day in four different states. Four of the new Shake Shack locations opened on ...

The chain said the pricing issue shown in the viral video occurred at an airport location operated by a licensee Brandon Bell/Getty A couple went viral after claiming in a TikTok video that Shake ...

They’re denying the Shake-down accusations. Shake Shack has addressed viral allegations that it imposed a “no tip” fee at self-checkout, claiming that the apparent surcharge was actually a glitch in ...

A customer's claim that non-tippers are drawing the short straw at Shake Shack has recently gone viral. B.D. Powell wondered whether his wife's theory about the chain adding a surcharge to every ...

A customer’s order at an airport Shake Shack appeared to jump in price the moment he declined to tip. After posting a TikTok video about it, the incident is now sparking a broader debate online over ...