Zoom (ZM) has released Virtual Agent 3.0, which it said has an improved and expanded set of artificial intelligence capabilities to resolve customer issues, seamlessly hand off to human agents, and ...

SAN JOSE, Calif., Feb. 24, 2026 (GLOBE NEWSWIRE) -- Today Zoom Communications, Inc. (NASDAQ: ZM) unveiled Zoom Virtual Agent 3.0 (ZVA), the next evolution in agentic automation. ZVA introduces a new ...

Zoom Virtual Agent 3.0 enhances customer service by automating end-to-end workflows across voice and chat, aiming to improve first-contact resolution and reduce repeat contacts. The update features a ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their ...

Sequoia Capital now defines AGI vaguely: “the ability to figure things out.” Such slippery hand-waving urges a pivot from AGI ...

Masahiro Arai, Chief Operating Officer of SIOS Technology, has been named to the South Carolina 500 by the SC Biz News. The South Carolina 500 honors the most influential business leaders across the ...

The Senate of Pakistan today passed the Virtual Assets Bill 2026, marking a historic milestone in bringing the country's digital asset sector under formal ...

Genesys has launched what it describes as the industry's first agentic virtual agent built on large action models (LAMs) - moving enterprise AI from conversation to autonomous action across ...

New Edition Features Dedicated Chapter on GenAI Best Practices and Real-World Success Stories Showing 5X Knowledge Creation ...

In 2026, small business ideas are expanding alongside digital innovation. With shifting markets, aspiring entrepreneurs have ...

Digital transformation in banking is no longer a boardroom ambition. It has become a survival strategy. Conversational AI ...

Julia Calderon’s power used to go out regularly. She lives in a rural part of Orange County, New York, near the New Jersey ...