A Dunkin’ drive-thru could replace a former KFC along one of Grove City’s busiest commercial corridors.

“From our experience, we really want that hospitality to be human to human.” ...

Yet the drive-thru Americans know today came together piece by piece. Speakers, pickup windows, mobile lanes, and AI all arrived later. Each one solved a new problem created by serving people in cars.

A driver crashed into an East Columbus Wendy’s over the weekend after police say another vehicle forced her off the road. The crash happened around 4 p.m. Sunday, Oct. 4, at the Wendy’s at 2133 E.

Chick-fil-A will not follow suit with the growing trend of fast-food chains using artificial intelligence to facilitate drive ...

Chick-fil-A rejects a fast-food AI trend rivals are embracing ...

We analyzed Wendy's menu and scoured the web for inspiration to bring you these must-try ordering hacks that upgrade the chain's chicken tenders.

CEO Andrew Cathy says human hospitality matters more than voice AI, setting the fast-food chain apart from McDonald's and Wendy's.

Chick-fil-A leadership says customers can continue to expect to be served by its team members and not artificial intelligence ...

One of Wendy’s largest franchisees has filed for bankruptcy due to profitability issues and record beef prices, according to court documents filed this month. Meritage Hospitality Group, which owns ...

The happy-go-lucky, pigtailed Wendy has gone emo, now donning asymmetrical side-swept bangs, black eyeliner and black hair bows. On Sept. 23, Wendy's released a six-song emo album called "Songs to ...