SFR, Orange, Lagardère, Hachette, Canal +, sont quelques unes des grandes marques qui externalisent une partie de leur ...
Commande payée non livrée, numéro surtaxé : un client de L’Homme Moderne écrit à En-Contact. Les méthodes de Derek Smith ...
Homair, l'agent IA vocal de Volubile.ai, TotalEnergies et Radio France, Palmes En-Contact de la relation client 2026 ...
Naza le film sur Tsahal à Gaza. Séances quasi complètes partout en France, chez UGC, MK2, à l'Astrée, aux Variétés ...
Foundever, world No. 3 in call centers industry, seemingly runs out of cash, according to S&P Global
In Canada’s New Brunswick province, the BPO specialist was scheduled to replace the current provider, Maple, on April 1 for the eVisitNB virtual healthcare program. The transition has been postponed ...
Olivier Camino and Laurent Uberti, respectively COO and CEO of Foundever (formerly Acticall), are leaving Foundever. Creadev takes the wheel, backed by new shareholders. Of the original trio who first ...
Five times in a row, the Rolling Stones would come to record here, in Boulogne-Billancourt, in this magnificent studio equipped to the highest standards and where the Beatles, Téléphone, Gérard Manset ...
Homair advertising campaign, recently displayed in the Paris metro. "It's going to be hard to go back home" © Homair Homair, like many players in the tourism ...
Hubert Bouccara is the bookseller who said no to Annie Ernaux, no to Amazon, yes to Bi-Bop, and kicked out of his shop customers whose research or reading desires didn't suit him. Booksellers have a ...
Bakari Fofana has recently been appointed Senior Vice President Customer Service and Experience of the new Canal+ and MultiChoice entity, which now counts nearly 20 million subscribers across the ...
MGL, la société qui a créé et déploie le concept des confiseries Lolly's, alias les paradis du sucre, dont les 15 boutiques colorées et acidulées ont essaimé en France, a été placée en redressement ...
Dans les tous prochains jours, les clients de la plateforme Airbnb engageront la conversation avec des agents et téléconseillers de Foundever (ancien Sitel), localisés à Lisbonne, Wasquehal et dans de ...
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