In this HBR Executive Masterclass, HBS professor Felix Oberholzer-Gee argues that strategy does not begin with profit, but with value creation—measured as the difference between a customer’s ...

AI has the potential to revolutionize healthcare by providing personalized treatment plans, streamlining clinical trials, and ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...

When a team member shows signs of emotional strain, your first instinct may be to offer solutions. But jumping into fix-it mode can backfire. What they often need most isn’t advice—it’s presence. Here ...

Leading an all-hands meeting after delivering bad news requires a delicate balance of acknowledging reality while also ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...

A conversation with author Whitney Johnson on recovering from a career disruption. In a period of increasing political and economic uncertainty, government funding cuts, and AI that can outperform ...

Generative AI (gen AI) has revolutionized workplaces, allowing professionals to produce high-quality work in less time. Whether it’s drafting a performance review, brainstorming ideas, or ...

The blurring of boundaries between people’s jobs and personal lives, exacerbated by the pandemic, can make it feel like the workday never ends. The burnout that results from never quite feeling ...

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds—interactions critical to customer satisfaction, brand perception, and sales. According ...

What the RTO debate reveals about the gulf between employers and employees. by Anne-Laure Fayard and John Weeks When Amazon announced in September 2024 that it was requiring people to come into ...

Amid geopolitical instability, climate shocks, AI disruption, and more, today’s leaders aren’t navigating the occasional crisis—they’re operating in a state of perma-crisis. Explore HBR ...