Advocates say the MTA’s Access-a-Ride paratransit system discriminates against disabled New Yorkers by making them wait longer and take less direct routes than riders on the subway and bus systems, ...

An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

Svetlana Cruz sat in her wheelchair at Avenue U and Nostrand Ave. in Brooklyn around 5:20 a.m. Tuesday, waiting in the darkness for the Access-A-Ride bus to arrive and take her to her job in Long ...

STATEN ISLAND, N.Y. -- The MTA is reporting record-high levels of customer satisfaction for the agency’s paratransit service, but is continuing to make improvements to the much-maligned Access-A-Ride ...

Readers: Access-A-Ride reportedly made some changes lately, but the MTA-run transportation system for the elderly and disabled is refusing to tell me what they all are. And I’ve been asking for weeks.

Paratransit giant MV Transportation is shrinking its New York footprint as it winds down a $423 million contract with the state to operate Access-A-Ride services in the city. Texas-based MV ...

STATEN ISLAND, N.Y. -- The city has saved millions of dollars through service innovations to Access-A-Ride in the past four years, but the disabled on Staten Island say they're being left behind.