Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Observe.AI has officially launched VoiceAI agents, a solution designed to ...

The new VoiceAI agents can field customer service calls to save time for contact center teams. The agents are capable of ...

Learn how to hire a professional real estate photographer, plus interview questions to guarantee you've picked the right person for the job.

Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

Teleperformance SE has implemented artificial intelligence technology that alters the accents of its Indian call center ...

handcuffed and spent most of the night at an ICE processing center in suburban Broadview. He was never questioned about his citizenship and was only released after agents looked at his ID.

That call for change occurred at the State House ... "We should support House Bill 3868 which would expand criminal background checks and close the Charleston loophole," said Rep.

Until now, Agentforce agents were triggered from chat interfaces and acted when humans told them to take action. With Agentforce 2.5, agents will operate in the background and can be tied to ...

as well as background noise cancellation in its call centres in India. Deputy Chief Executive Officer Thomas Mackenbrock said the tech can "neutralise the accent of the Indian speaker with zero ...

While draft picks Quinyon Mitchell and Cooper DeJean proved to be excellent additions at cornerback, the Eagles thrived by adding one of the best free agent classes in a single offseason.

Teixeira’s joke especially resonated with this particular audience — nominees and supporters of the annual Los Angeles Union Background ... Early morning call times, 14-hour days and ...