"What if an AI agent makes a phone call, then realizes the other person is also an AI agent? At the ElevenLabs London Hackathon, Boris Starkov and Anton Pidkuiko introduced a custom protocol that ...

The company integrated AI to streamline customer support but retrained call center agents as design consultants. The strategy helped the organization enhance employee value, contribute to revenue ...

The No. 21-ranked Troy Trojans (7-1) picked up a big non-conference win on the road over the No. 18-ranked Mississippi State Bulldogs (6-2) by a score of 6-5 on Tuesday. Troy took a 1-0 lead in the ...

Concerns over reckless driving by delivery agents in Bengaluru have resurfaced after a viral post showed a delivery agent riding on the footpath. The Bengaluru Traffic Police (BTP) responded to ...

Also, continuous training should be provided to ensure agents stay updated on new products, services, or procedures. training your new call center how to avoid any problem with customers via give ...

gathered at the hospital and were understandably upset and concerned with his welfare. There was no disorder. Any claims of ambulances being raided or looted are untrue. "Images being shared on ...

TWO Laos-bound women workers believed to be human trafficking victims have been intercepted at the Ninoy Aquino International Airport (NAIA). Bureau of Immigration (BI) Commissioner Joel Anthony Viado ...

The Mobile Money Agents Association of Ghana (MMAAG) has, therefore, called on the police to address the escalating security crisis, to protect lives within communities and businesses. The appeal ...

during the fourth quarter at Chase Center. Mandatory Credit: Darren Yamashita-Imagn Images The Los Angeles Lakers are riding a gigantic wave of momentum in the midst of 2025 All-Star Weekend ...

Reached by AFP, the user said that he created the image using Grok, the AI chatbot affiliated with X, after seeing news articles about a Chicago school district that reported ICE agents at one of ...