(InvestigateTV) — Consumer problems — from debt collectors to disputes over products and services — can escalate quickly, and many people do not know they have legal rights or where to turn for help.

New York Attorney General Letitia James said you are not alone, kicking off National Consumer Protection Week on Monday with the release of the top 10 consumer complaints received by her office in ...

Account management issues, delays in fund transfers and unauthorized online transactions have already pushed the number of consumer complaints beyond the 120,000 processed by the central bank last ...

The most problem-free EV charging networks in the U.S. right now are the ones built by Tesla and Rivian, according to a new survey from Consumer Reports. The publication surveyed 1,230 owners on their ...

Australians are writing off money they're owed, and platforms like Ajust are betting they can help get it back. Key points Australians are leaving refunds, compensation and savings unclaimed because ...

Errors on credit reports. Unexpected bank and other “junk” fees. New financial products that conceal their true costs and terms. For help with those problems, millions of consumers in the U.S. have ...

Consumer decision making encompasses the cognitive, emotional and contextual factors that guide individuals from problem recognition through to choice and post-purchase evaluation. Early models ...